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How to use Intake Forms in CoachNexa

Collect everything you need from new clients up front — goals, history, preferences — with custom intake questionnaires.

⏱ About 5 min · Updated 25 Sep 2026

Here is how Intake Forms works in CoachNexa, step by step.

  1. Open Intake Forms

    Click Intake Forms in the sidebar (Starter plan and above). You'll see your existing forms under Your Forms.

  2. Create a form

    Click + Blank Form to start from scratch, or pick a professionally designed starter template to adapt.

  3. Add fields

    Click New Field to add questions (e.g. "What are your main goals?"). Choose a field type — short text, long text, multiple choice, etc. — and add options where needed.

  4. Mark required questions

    Toggle fields as required so clients can't skip the essentials. Reorder fields by dragging them into the flow you want.

  5. Send the form to a client

    Use the "Search clients…" box to pick a client and send them the form. They receive a notification and a portal link to complete it.

  6. Review submitted answers

    When a client submits, you're notified and can read their full responses on their profile — ready to inform your first session.

  7. Reuse across clients

    One well-built intake form works for every new client. Duplicate and tweak it for different programmes or niches.

  8. What your client sees — Client receives the intake form

    The client gets a notification and sees the form in their portal with a clear "Complete your intake" prompt.

  9. What your client sees — Client fills it in at their own pace

    The client answers each question in their portal and submits when ready — no PDFs to print or email back.

  10. What your client sees — Coach is notified on submission

    When the client submits, you're notified and their answers appear on their profile, so you walk into the first session fully prepared.

Tip: Keep the first intake form to 8–12 questions — long forms lower completion rates. Tip: Ask outcome-focused questions ("What does success look like in 90 days?") to surface coaching goals early. Heads-up: Deleting a form removes its submitted responses too. Archive instead if you might need the answers later.

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