Communication
How to use Broadcasts in CoachNexa
Send one message to many clients at once — announcements, tips and updates, delivered in seconds.
⏱ About 4 min · Updated 25 Sep 2026
Here is how Broadcasts works in CoachNexa, step by step.
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Open Broadcasts
Click Broadcasts in the sidebar (Growth plan and above). You'll see your past broadcasts, searchable by keyword.
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Compose a broadcast
Click New Broadcast. Add a subject (e.g. "Monthly check-in from your coach") and write your message in the body.
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Choose the audience
Select who receives it — all active clients, a specific group, or a filtered segment of your roster.
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Send or schedule
Send immediately, or schedule it for the best time. Every recipient gets it as a personal message — they don't see the other recipients.
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Review past broadcasts
The Past Broadcasts list keeps a record of everything you've sent, so you can reuse your best announcements.
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What your client sees — Client receives it as a personal message
Each client gets the broadcast as a normal message in their portal and inbox — it looks one-to-one, not like a mass email.
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What your client sees — Client reads and can reply
The client opens it like any other message and can reply directly, turning a broadcast into individual conversations where needed.
Tip: Broadcasts are perfect for newsletters, programme updates and motivational notes to your whole roster. Tip: Personalise with merge tags where available so a mass message still feels one-to-one. Heads-up: A broadcast reaches everyone in the audience at once — double-check the recipient list before sending.
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